24×7×365 Coverage of On Premises Servers, Cloud Servers, and Network Appliances
24×7×365 Support of Staff and Users, including Workstations, Laptops, Tablets and Smartphones
Control Center X is deeply rooted in the heart of Texas, USA. We take immense pride in the fact that we never outsource or subcontract our work, ensuring that every task is handled by our dedicated in-house team. Our highly skilled technical professionals are committed to providing reliable and efficient help desk services. You can always count on us to meet your needs with the utmost professionalism and expertise.
We provide 24×7 support to Managed Service Providers, IT Support and Service companies, and IT Vendors/Suppliers. We are PARTNER-ONLY, eliminating any concern about our loyalty to your business. Our goal is to create enduring relationships. We want to help our IT Support Partners grow their businesses with our white-label IT service desks.
Since 2003, our professionals have provided expert MSP outsourced support to many firms. This support includes Network Operations Center and MSP HelpDesk Services. We offer round-the-clock care to our clients’ valued customers. We are branded to be re-branded.
At Control Center X, we only want to work with partners who also want to work with us. That’s why we have such a positive reputation, defining a very large part of our combined success with our Partners.
To be clear – There is no setup or onboarding fee when you bring on a new client. There is no minimum on how many of your customers we will support. There are both month-to-month and annual service options for ultimate flexibility with very low commitment. We are available for you whenever you want us, for as long as you want us.
When it comes to outsourced MSP HelpDesk services, Control Center X is leading the charge in providing flexible and customizable solutions. Control Center X stands out from other companies. They don’t require annual contracts or extra costs to start. Clients can quickly customize their services to meet their needs. No contracts or penalties are required.
Additionally, the lack of onboarding fees means clients can start benefiting from Control Center X’s expert support right away. Clients can have confidence that Control Center X is devoted to their success and giving them the highest quality customer service available with this capability.
At our company, we pride ourselves on being adaptable to your needs. We don’t require additional agents to install and we don’t force new tools on you; Instead, we seamlessly integrate with your existing MSP tool stack for the best and most comfortable experience possible. Our goal is to make supporting your customers as effortless as possible with complete visibility and transparency for you.
We are proud to provide integrations into the MSP channel’s best-in-breed and most commonly used tools you’re already using such as your PSA, RMM, documentation platforms, password vaults and more. This ultimately provides both your end-user and your MSP team with the most familiar and comfortable experience possible. Our philosophy is to be FLEXIBLE, to help you extend your service capacity to your clients in the most comfortable way possible.
We never outsource, we never quit. We simply help you manage your NOC customers’ computer and telecom systems and guarantee you meet their SLAs.
Security as a Service is something many MSPs should be offering today and having your NOC and SOC both managed by Control Center X gives you that extra confidence level that you and your clients are looking for.
We never outsource, we never quit. We simply help you manage your NOC customers’ computer and telecom systems and guarantee you meet their SLAs.
We never outsource, we never quit. We simply help you manage your NOC customers’ computer and telecom systems and guarantee you meet their SLAs.
