White-Label, 24×7 and Integrated
Who We Serve
Control Center X enhances the capacity of IT providers (MSPs) and businesses by acting as their dedicated, overflow, or after-hours Helpdesk, SOC, and NOC. This seamless integration ensures that end-users receive continuous support, allowing IT providers or IT departments to focus on growing their businesses or handling day-to-day operations. Our clients, which is IT service providers and Company’s IT Departments, leverage our services to offer enhanced support to their clientele.
With decades of combined IT and cybersecurity experience, our certified technicians efficiently support IT service companies and MSPs of all sizes, often filling the gap for those without dedicated resources. Control Center X also offers white-labeling services, ensuring brand consistency for MSPs and businesses while meeting demanding customer requirements and handling complex technical requests.
Our Vision
When we first started, there were limited options for IT companies and businesses struggling with overflow or after-hours Helpdesk, SOC, and NOC support calls. Many businesses and MSPs faced closure due to losing dissatisfied customers or the high costs of running a 24-hour operation. We aimed to change that by providing reliable and affordable 24/7 support services, ensuring businesses could continue operating efficiently and keep their customers satisfied.
Our Mission
Since the inception of Control Center X, we have prioritized integrity above all else. Our commitment to being a trusted and reliable partner is affirmed when clients refer us to other IT companies or departments in need. By providing 24/7 SOC, NOC, and HelpDesk services, we strive to meet and exceed the expectations of our clients, ensuring their confidence in our capabilities.
